+ The prompt, friendly & clear responses to any email queries. Both drivers that collected us, were very friendly, helpful & safe drivers. Four of us were traveling in a 7 seater and on request to allow a young dancer who was left traveling on her own be able to travel with us in our taxi, they amended the booking to allow her travel with us, which meant the world to the young dancer. Thank you so much for your kind and speedy response to our query, it was very much appreciated.
- I would have preferred to have had the option to pay the driver cash on the day. The previous company we used, allowed that option and all other dancers who booked taxis for our trip to both airports,, used companies that they could pay on the day. The additional booking charge at final payment was also a bit annoying. I would suggest that you incorporate into your price when quoting the price so the customer knows the full cost from the start rather than add it on after and irritate the customer over a small amount on an already large taxi fare. These are just suggestions as overall it was an excellent experience and I’d recommend you to friends & family in the future.