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See all reviews: Italy

Score from 1167 review: 8.9
Rating
very good 8.5
+ Great service. Driver called me already while I was wating for my luggage and confirmed where he was waiting for me. Same for transfer back one week later, perfectly on time.
- nothing to be improved - all worked perfectly fine
Patrick Blaettler
2018-04-26 09:25
Rating
very good 9.2
+ Particular this time the driver was more than in time.
- Had had a very bad experience using your service in London. And also the cancellation system, which didn't really work at all.
Jully Su
2018-04-05 10:30
Rating
excellent 10
+ very good.allways in time
NISSIM
2018-02-26 09:50
Rating
good 8.4
+ The punctuality of the driver
- I think the driver did not speak English. It would have been better if he did
ILIADA KOUTLA
2018-02-16 10:30
Rating
very good 9
+ The driver was very pleasant
Tania Zubashchenko
2018-02-12 16:35
Rating
excellent 10
+ The driver. Very friendly, helpful and safe.
John Bane
2018-01-14 12:10
Rating
excellent 9.6
+ Userfriendly website! Easy booking
Yuliya
2018-01-10 10:30
Rating
excellent 10
+ The driver. Very friendly, helpful and safe - especially in snowy conditions.
John Bane
2018-01-07 11:00
Rating
acceptable 5.9
+ First the driver said that the charges not paid yet and stopped at the highway to wait for confirmation. Once received he went on for 45 mins. Then stopped at highway to say the charges were wrong and we had to pay another 100euros which we refused as the service was booked based on the rates shown. He waited for 10 mins and drove after.
gobu selliaya
2017-12-22 11:55
Rating
very good 8.5
+ I axepct the driver will come in time- and he did
Sarit Dino
2017-12-08 10:00
Rating
very good 9.3
+ everything was excellent. Outstanding service by Mr. Giampiero Bonicalzi.
Benjamin Gjebin
2017-10-30 10:10
Rating
very good 8.8
+ The driver was smart, the car was clean, quiet and very comfortable. The driver was polite and knew where to go. The hotel is not easy to find.
Esther R Neate
2017-10-15 19:20
Rating
excellent 9.8
+ The car we ordered to Palau Harbour, Sardinia had already waited for us earlier than we could have expected. The driver was smart, kind and very helpful. Despite the curly drive way our journey was pleasant and safe! When we return we will contact Foxtransfer again! Thank you!
Somogyi Eva
2017-10-14 13:45
Rating
excellent 10
+ Really friendly driver who knew a lot about the area. Waiting for us on arrival,despite a late landing. gave us plenty of time on return journey. Easy to book and plan.
- Nothing -excellent!!
David Plummer
2017-09-22 21:45
Rating
very good 9
+ Very easy to book and driver waiting for us
Leigh ONeill
2017-09-18 15:00
Rating
very good 9
+ Punctuality and driver was nice
Jack Bird
2017-09-14 11:30
Rating
very good 8.9
+ time keeping was excellent. Driver was nice and helpful.
John Vicker
2017-09-12 10:45
Rating
very good 9.4
+ Always on time, nice and clean cars and the price is good!!
Michael Lindeberg
2017-09-08 19:45
Rating
excellent 10
+ It was on time and the driver got us to the destination on time even though there were delays on motorway,
- Air con could have been a little better
Paul Crainey
2017-09-03 17:25
Rating
excellent 10
+ - Your response to each wuestion I asked, was in a very short time - the car was new, in a very good condition, comfortable - the kind of transport was exactly as was ptomissed - the driver drove in a very safe way!! - the driver was very kind - the cae was very clean
- Every thing was just great.
Dafna Tripto
2017-08-23 10:30
Rating
excellent 10
+ The price. Will definitely consider for any future transfers if needed.
- I used you for transfer to and from the airport on recent holiday. Very happy with everything in all aspects but I was surprised one driver didn't speak any English at all and the other was pretty much only at hello level. I think this might be just the area though, as at my 4 star hotel they didn't English either.
Jo Davies
2017-07-21 21:25
Rating
very good 8.8
+ The possibility to talk in Italian with the driver.
- I ordered booster for my son, but got child's seat. The seat was too small for the kid.
Nikita Seleckis
2017-07-16 15:00
Rating
excellent 9.7
+ Easy booking. Polite and punctual driver. Good vehicle.
Paulo Miranda
2017-07-10 09:30
Rating
excellent 9.8
+ The driver was friendly and polite. He was able to confirm my return booking so i could relax and enjoy my holiday. The driver also used a translating app on his phone to speak with me which i thought was excellent!
Jenny Kinch
2017-07-04 20:40
Rating
excellent 10
+ Comfortable car, well driven by the very polite driver.
Susan Bolton
2017-06-20 18:50
Rating
acceptable 5.6
+ Nice big car. Polite driver.
- We had booked a transfer at about an hour after hour flight arrival in order to have time to have lunch and let our child run around a bit. The driver waited for us already upon arrival, which is not bad in itself, but much earlier than requested. We would have liked our pick-up time to have been respected, rather than feeling embarassed about rushing to buy sandwiches to eat during the transfer. We had requested a child seat suitable for a child of 2,5 years old. The driver only provided a simple kind of hard pillowlike seat that we could use, but he asked us to take the child in our arms in case there was a police control! He was thus aware of that the seat he provided did not fulfill safety conditions. We had booked the transfer about a month in advance. There is absolute no excuse for not providing a proper child seat, and we find the way of handling this unacceptable. The journey itself was good otherwise. We have been requested to rate the journey on June 20, but we had booked a return on June 29 as well, also a month in advance. After having waited for 15 min, I called the company who then called the driver. It turned out he had had some "problem with the car" and would only be able to come 40 min later (i.e. one hour later than our reservation), IF AT ALL. The person I spoke to recommended us to find another solution. This is entirely unacceptable: First there was no one contacting us (I had provided phone number and email address) to inform us about the delay/cancellation, second there was no alternative solution provided. We were very close to miss our flight.
Mikaela Sundberg
2017-06-20 12:00
Rating
excellent 9.5
+ B on time The car was very good The driver was ok and very helpful
- Everything was ok
yossi
2017-06-19 15:40
Rating
very good 9
+ On time driver, well presented and courteous.
Esther R Neate
2017-05-17 19:45
Rating
very good 8.8
+ Always on time and reliable.
Michael Lindeberg
2017-05-15 19:50
Rating
very good 9
+ This driver was great. On time, polite, great vehicle.
Esther R Neate
2017-05-14 18:00
Rating
very good 9.2
+ Very good service, always on time.
Michael Lindeberg
2017-05-11 19:25
Rating
excellent 9.8
+ Reliable and punctual.
Steven Peacock
2017-05-04 19:15
Rating
excellent 10
+ The driver was excellent and friendly!
Fredrik Sand
2017-02-27 13:00
Rating
excellent 10
+ Courtesy of the driver and how he went out of his way to make the transfer a great experience!
- All was very good!
Norbert Roosen
2017-02-26 09:50
Rating
excellent 10
+ Courteous driver. Smooth booking process.
- All was fine!
Norbert Roosen
2017-02-23 12:35
Rating
good 7.9
+ The vehicle was properly sized as we were 5 adults with skies.
- The van was not washed outside The driver had a problem with swiss police. The issue was about permission/tax to drive on swiss highways.
Alexander Savin
2017-02-02 13:00
Rating
excellent 9.5
+ Punctuality. Vehicle comfort. Easy and reliable.
- None.
Clara Yan
2016-11-11 18:30
Rating
very good 9.1
+ Seeing the driver with a sign with my name in LARGE letters as I came out into arrivals after picking up my luggage.
James Nigel Miles
2016-09-29 16:10
Rating
excellent 9.6
+ Everything went as we hoped for. Friendly driver greeted us with a name card as we came out of the arrivals lounge. Car was cool and comfortable and the 85km journey was pleasant. Drove to us to the door of our accommodation.
Phil Mayhew
2016-09-16 09:40
Rating
good 8.3
+ Driver was punctual, helpful and very nice
Caitlin Davis
2016-08-25 12:05
Rating
excellent 9.8
+ The car was clean and tidy
- it should be local contact name and tel. number provided 0-24 h, for eventual re-confirmation of transfer.
Dusko Maljkovic
2016-08-03 22:00
Rating
good 7.6
+ Door to door service as planned.
Jaakko Murtomäki
2016-07-23 11:30
Rating
very good 9.3
+ Because of problems with the flight, we were late for half an hour. The driver waited for us, although we have not been able to warn him.
Ekaterina Genkina
2016-07-18 22:15
Rating
very good 9.4
+ The drivers where at time at the right place, the cars where big enough. Very easy booking via internet.
- The driver I am rating if now (the way from the hotel to the airport)was perfect! The driver who brouht us from the airport to the hotel was driving way to fast. We was kind a scary!
Adrian Keiser
2016-07-17 20:00
Rating
excellent 10
+ highly efficient and professional
- N/A
Paul Banks
2016-07-14 21:10
Rating
acceptable 7.3
+ Driver was neat and on time.
- Quite old car. Air condition did not work quite well - in hot weather it was unpleasant.
Michal Ohriska
2016-06-16 15:05
Rating
good 8.1
+ Makes the airport business easy
- N/A
David Kilner
2016-05-23 15:35
Rating
excellent 10
+ Quick and easy website
- Nothing I did not like
Maureen Margaret Coomer
2016-05-17 17:55
Rating
good 8.3
+ Did not have to call to confirm but driver showed up right on time.
Carl Carpenter
2016-05-10 08:05
Rating
very good 9
+ The car was very good, driver is very nice and professional, and we had a nice chat too.
Anastasia Vengerova
2016-05-07 17:00