telefon+44-203-8074495 emailinfo@foxtransfer.eu bejelentkezesLog In
   

See all reviews: Switzerland

Score from 257 review: 8.8
Rating
good 8.4
+ The driver was on time, the car was clean and comfortable
- Driver didn't speak english at all
Anonymous
2018-02-03 16:40
Rating
excellent 9.8
+  Many thanks to our driver! Children said, next arrival we should use only this driver again ! )))
Anonymous
2017-05-08 18:35
Rating
excellent 9.8
+ Punctuality and professionalism of the driver and quality of the vehicle
Anonymous
2017-03-18 16:30
Rating
very good 8.5
+ The were long queues, and we risked missing our flight. The driver really tried to get us there on time, which he did. Many thanks!
Anonymous
2017-03-11 17:30
Rating
good 7.9
+ The vehicle was properly sized as we were 5 adults with skies.
- The van was not washed outside The driver had a problem with swiss police. The issue was about permission/tax to drive on swiss highways.
Anonymous
2017-02-02 13:00
Rating
very good 9.1
+ Driver was polite and punctual. Vehicle was clean and comfortable.
- Nothing
Anonymous
2016-04-03 22:05
Rating
acceptable 7.2
+ Reliability and punctuality
Anonymous
2016-03-29 19:35
Rating
very good 9.1
+ Drivers are polite and most helpful. Clean and comfortable vehicles. Punctual
- Nothing!
Anonymous
2016-03-29 10:50
Rating
good 8
+ It just works, every time!
- Could keep more distance to traffic in front, and practice some eco-driving.
Anonymous
2016-03-26 13:55
Rating
good 8
+ The professionalism of the drivers was very good
- We asked for a baby seat and only got a booster seat. This meant our baby wasn't really safe and also could not settle down hence 2 hours of crying. If someone asks for a baby seat, this should be provided.
Anonymous
2016-02-20 22:00
Rating
very good 8.9
+ The driver was an excellent driver, was very careful and didn't drive fast or made us feel uncomfortable. The car was in excellent condition. The driver also texted me to let me know that our pickup time was going to be too late due to traffic and suggested an earlier time - he was right!!
- Nothing
Anonymous
2016-02-20 15:00
Rating
good 7.7
+ Our driver was friendly and waiting for us as we got through the departure gates and he dropped us off right at our hotel.
- We had booked a child (7years) car seat at the time of reservation, but the driver did not have one and I don't think he knew anything about it.
Anonymous
2016-02-13 08:45
Rating
excellent 10
+ Punctuality and pointed out places of interest along our journey
- N/A
Anonymous
2015-06-03 13:00
Rating
excellent 9.8
+ on time & excellent service
Anonymous
2015-04-28 11:55
Rating
excellent 9.8
+ reliable & ontime & polite
Anonymous
2015-04-25 16:20
Rating
excellent 9.8
+ reliable, ontime, & polite
Anonymous
2015-04-17 17:55
Rating
excellent 10
+ How easy and quickly I received responses when I contacted you to change my booking. Very impressed with the service.
Anonymous
2015-03-09 20:35
Rating
very good 8.5
+ Trouble free booking and driver ready for pickup 20 minutes ahead of time.
- Driver did not speak English (not really a problem though as a lot of communication with the driver was not needed):
Anonymous
2015-02-28 20:35
Rating
acceptable 7.1
+ Due to a delayed flight caused by bad weather the driver did not meet use a the airport. Customer service was helpful in finally getting the driver to pick us up. Other than a long delay cause by this (probably due to a series of communication mix-ups) the transfer was fine and there were no problems after the driver arrived.
- Too many links in the chain between the customer and the driver. We called the Fox Transfer service center when our flight was delayed and they promised to let the driver know. This communication seems to have failed as the service center talks to the company actually providing the transfer which in turn talks to the driver. Same thing applies to the communication with the service center in the airport when the driver did not initially meet us. Multiple calls were needed probably causing an extra hours delay.
Anonymous
2015-02-21 13:10
Rating
very good 9.1
+ Excellent polite driver.
Anonymous
2015-02-18 13:10
Rating
excellent 10
+ Everything went perfectly smoothly and I was given help when I needed to change an aspect of the booking. Our driver was ready and waiting in the arrivals hall with our name and arrived early when it came to the end of the holiday. He did a perfect job and even offered us bottles of water. We were all really impressed with the quality of the vehicle too, which made the journey really pleasant and comfortable. Many thanks!
- Nothing!
Anonymous
2015-02-14 10:10
Rating
very good 9.4
+ Many thanks for the careful attention and professionalism. Everything was organized in the best possible way. I use not the first time and I will use in future.
Anonymous
2015-02-07 15:50
Rating
very good 9
+ This time around the driver was amazing. Super polite, fast but gentle driving, flawless english. Your drivers have so far not been bad at all but this driver is levels and levels above.
Anonymous
2015-01-31 12:40
Rating
excellent 9.6
+ the quality and kindness of our return (Eric) driver
-  the pick up driver (I can't remember his name) was a little late (around 10-15 min) and had a poor english but, beside those, was ok.
Anonymous
2015-01-25 14:10
Rating
good 8.2
+ Пунктуальность.
- Водитель хотел получить за бронирование 19 евро.
Anonymous
2015-01-11 09:10
Rating
very good 9.2
+ The driver was very friendly and courteous which really made the trip extra good.
Anonymous
2014-08-20 21:35
Rating
excellent 9.5
+ On time transfer and friendly driver.
Anonymous
2014-08-01 09:00
Rating
good 8.2
+ The driver (Eric) was on time, very helpful and friendly.
Anonymous
2014-07-26 13:15
Rating
very good 9.2
+ The driver was very helpfull and professional. He arrived on time and helped us with the luggage. He drove us carrefuly. Excellent!
- Everything ran well. Nothing to complain.
Anonymous
2014-05-09 20:10
Rating
acceptable 5.8
+ Nice car, water provided
- We ordered two car seats - they were not present but there wasn't room anyway. Driver was not there when we arrived at the airport - we had to make a phone call.
Anonymous
2014-03-25 11:00
Rating
very good 9.4
+ Great driver. Very friendly and informative.
Anonymous
2014-02-21 06:40
Rating
excellent 10
+ everything was just great!
Anonymous
2014-01-25 11:50
Rating
excellent 10
+ Polite and informative driver. Safe driving.
Anonymous
2014-01-23 13:35
Rating
excellent 10
+ Nice and friendly driving. nice driver.
Anonymous
2014-01-18 19:20
Rating
very good 8.9
+ easy website clear and the price is good... punctual
Anonymous
2014-01-04 17:40
Rating
excellent 9.7
+ Friendly service, comfortable ride
Anonymous
2013-12-31 14:00
Rating
good 8.2
+ My Driver was extremely friendly and knowledgable about the area.
- That he could not speak English and there was a charge for using the credit card.
Anonymous
2013-08-10 13:00
Rating
good 8.2
+ Right on time. Veryu pleasant.
- I wish to have receipt of the cash payment. Now i dont have any standard receipt that i have paid the cabdriver.
Anonymous
2013-04-05 08:20
Rating
acceptable 6.4
+ This time the driver was on time (he arrived before the designated time), helped us to load our bags, was polite friendly and quick!
- The price
Anonymous
2013-02-16 11:00
Rating
very good 9.4
+ Our Driver was excellent, very friendly and very obliging of any of our requests.
Anonymous
2013-01-20 21:20
Rating
very good 9.1
+ Excellent car, on time, friendly and professional driver
- A little expensive
Anonymous
2013-01-08 18:00
Rating
excellent 10
+ 
Anonymous
2019-08-19 11:20
Rating
excellent 10
+ 
Anonymous
2019-03-09 16:40
Rating
excellent 10
+ 
Anonymous
2019-03-02 15:50
Rating
excellent 9.8
+ 
Anonymous
2018-11-09 18:15
Rating
good 7.8
+ Punctuality.
Anonymous
2018-08-31 21:00
Rating
excellent 10
+ 
Anonymous
2018-03-03 09:55
Rating
very good 9.4
+ 
Anonymous
2018-02-10 10:00
Rating
very good 8.7
+ 
- on return nobody come to pick up us
Anonymous
2018-01-21 18:10
Rating
excellent 9.8
+ 
Anonymous
2017-12-21 14:30