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See all reviews: Germany

Score from 514 review: 8.6
Rating
excellent 10
+ It was nice having the man waiting on us as we got to the airport. His car was right outside.
Anonymous
2019-05-07 08:50
Rating
very good 9.1
+ Timeliness on both journeys Good condition of vehicles
- Driver of first journey was not friendly and hardly talked to us. On arrival at hotel, he did not help with bags but we had to lift them out of car ourselves! Never has such an experience! On return trip this did not happen.
Anonymous
2019-05-05 10:00
Rating
acceptable 7.4
+ The car was very nice.
- The driver was 10 minutes late to get the gate, I had to wait. He played loud Nigeria news in the car on the drive to the hotel, not nice.
Anonymous
2018-10-12 11:30
Rating
very good 9
+ Punctuality of our driver. Arrived ahead of time!!! Working air conditioning in the car!!!
Anonymous
2018-07-31 19:00
Rating
very good 9
+ The Driver was helpful
Anonymous
2018-06-03 23:45
Rating
excellent 10
+ Thank you for punctuality and keeping in touch while I arrived and was passing through the formalities. For me it is very important that everything is well arranged and there's nothing to worry about. The vehicles on my both visits were in perfect condition. The ride was absolutely safe since the driver was concentrated on the road even though the traffic was not too busy in the early morning. I recommend this service and will use it myself on my next trip.
Anonymous
2018-05-23 08:50
Rating
acceptable 6.7
+ The vehicle condition was okay, clean and comfortable.
- The car did not arrive at time, and we have to call them, what was happened. It was not a 5 minutes late, the car was late at least half an hour.
Anonymous
2018-05-22 18:45
Rating
excellent 10
+ Punctuality!!! The driver was great and respectful! We enjoyed every thing!
- Nothing! Everything was great :-)
Anonymous
2018-05-18 10:00
Rating
good 8
+ driver was very professional
- i ordered a car seat for my two year old...driver wasn't aware. Bit stressful trying to figure a solution at 5.30am.
Anonymous
2018-04-07 10:20
Rating
very good 8.6
+ Driver was prompt and informed us 20 minutes before he arrived. Vehicle very clean
- Traffic!!
Anonymous
2017-11-22 15:35
Rating
excellent 10
+ Your drivers were friendly and helpful and very punctual.
- Nothing.
Anonymous
2017-11-01 12:40
Rating
excellent 10
+ The Drivers on arrival and departure were excellent and very helpful .
- No problems.
Anonymous
2017-10-13 18:35
Rating
excellent 9.9
+ The driver waited outside ahead of time
Anonymous
2017-10-12 07:00
Rating
very good 9.3
+ The willing of the driver to help
Anonymous
2017-10-07 23:00
Rating
very good 8.9
+ There was no waiting around and was door to door.
Anonymous
2017-09-24 21:45
Rating
very good 8.9
+ Love to be picked up in a foreign city on arrival it's very welcoming, we landed near mid night and it's saved so much trouble.
- My name on the name tag was wrong!! It caused both the driver and us keep waiting for more than 15 mins we were just next to each other! Luckily i approached to ask. Please check your system thoroughly to avoid such silly mistakes!!!!!
Anonymous
2017-08-19 22:00
Rating
excellent 9.5
+ Our driver was professional. We have learned it. This person not only fulfills his duties but simply as a conscientious person helps a tourist to quickly get into the unknown terminal of the airport. Absolutely without mercenary helping us. Such people need to give a bonus and promote the career ladder. Thank you much. But even his name we do not know.
- Nothing
Anonymous
2017-07-20 22:00
Rating
good 8.2
+ Punctual and attentive
- I feel the cost is high for the journey taken
Anonymous
2017-07-10 18:35
Rating
excellent 10
+ Great, stress free experience
Anonymous
2017-05-20 09:30
Rating
very good 9.4
+ Man waiting with our name on arrival.Friendliness of driver and information and leaflets he gave us.
Anonymous
2017-04-29 22:50
Rating
excellent 9.6
+ 'we expected one big vehicle 'but since it wasnt avaiable you sent two cars
- for the back one of the cars came a bit late' and the caculation for the spare time befor the fligt was a bit tight
Anonymous
2017-04-20 22:00
Rating
excellent 10
+ The drivers to the both direction were just on time , nice drivers with good advices .
Anonymous
2017-04-04 21:15
Rating
excellent 9.8
+ perfect smooth ride, very kind driver, I would use it again, highly recommended!
- nothing
Anonymous
2017-03-22 08:00
Rating
very good 8.9
+ Great personnel driver, good car condition , on time.
Anonymous
2017-02-18 18:50
Rating
very good 9.1
+ The driver which was excellent person, and also car condition and arrived on time, just great.
Anonymous
2017-02-14 20:45
Rating
good 7.6
+ The driver brought lots of info with him, maps, leaflets of what to see/do, my hotel marked on map etc, not just a transfer service on its own!!
- The driver on arrival was 30 minutes late!! Was just about to approach a taxi!! One minute later and I would have departed the airport!!
Anonymous
2017-01-29 18:25
Rating
very good 8.8
+ Больше всего впечатлило обаяние и точность водителей.Порядочность и не требование чаевых.Хотмы за такой сервис готовы давать чаевые всегда!!!
- Не понравилось что при заказе в переписке по Email с представителем Fox Transfer в Берлине на Главном Вокзале было указано ожидать водителя на платформе прибытия поезда!!! А на самом деле необходимо со слов водителя было ждать у информационного центра! Но недоразумение было разрешено и водитель встретил нас на платформе!!! Молодец! Жаль что не знаю его имени!!! Очень благодарны!!!
Anonymous
2017-01-07 22:45
Rating
excellent 10
+ Tutto ok.puntualissimi
Anonymous
2016-12-10 18:35
Rating
very good 8.9
+ Drivers on time and friendly
Anonymous
2016-11-15 15:15
Rating
acceptable 6.4
+ The price isn't bad.
- The driver was not there when I arrived, I had to walk around a few minutes to find him. Additionally, the vehicle was not a sedan, it was a van that could have been cleaner.
Anonymous
2016-10-14 09:05
Rating
acceptable 6.4
+ Reliable and on time. Comfortable vehicle.
- Driver kept on using whatsapp while driving, making us all very nervous.
Anonymous
2016-07-15 21:50
Rating
good 8
+ Knowledgeable driver, friendly and helpful.
Anonymous
2016-07-15 21:10
Rating
excellent 9.8
+ Punctual, seemless and easy
Anonymous
2016-06-12 12:00
Rating
excellent 9.7
+ Punctuality and prefessional vehicle
Anonymous
2016-06-10 10:30
Rating
very good 8.5
+ Pontuality and a great professional driver, in terms of driving and public relations
Anonymous
2016-05-03 22:50
Rating
good 8
+ Punctuality and safe cars!
- - nothing
Anonymous
2016-04-07 09:50
Rating
excellent 10
+ Punctuality - kindness
Anonymous
2016-03-12 12:05
Rating
excellent 9.8
+ The punctuality and the information given to us about the city's attractions!
-  The ironic comments of the first driver that took us from the airpot to our hotel about the economical crisis in Greece and our ability to spent money in order to visit Berlin and return some of the money that Germany loaned us back to Mrs Merkel!
Anonymous
2016-03-02 13:25
Rating
good 8.4
+ Condition of car was excellent. Hassle free journey. Easy to book and correspond with customer service.
Anonymous
2015-11-27 10:30
Rating
good 7.6
+ The driver was very polite and her driving was very steady.
- She was latge at the airport and could b arely spoke a little bit of English.
Anonymous
2015-10-05 15:45
Rating
very good 8.8
+ Driver was at the hotel well before the scheduled pick up time. The vehicle was clean and comfortable. We went the quickest way and upon arrival at Tegel, he told us our check-in desk number and how to get there from the drop off point. Far superior to our first driver used in Brussels.
- N/A
Anonymous
2015-09-17 14:30
Rating
excellent 10
+ my husband is disabled and we travelled with an electric scooter, the driver couldn't have been more helpful, sheltering my husband with an umbrella whilst getting in and out of the car and lifting the scooter in and out for us.
Anonymous
2015-09-11 12:20
Rating
good 7.8
+ Ease of booking, especially when I didnt know where to search... this provides for the whole world almost.
- The driver was late - but called in advance and it was ok. The problem was that we were to be picked up during heavy traffic out of Berlin - which made us a little bit stressed. The driver we had was driving his car like mad... broke a whole lot of traffic laws and drove too fast. When I told him to slow down and let him know we did not have that bad time, he did not listen to me.
Anonymous
2015-09-07 09:20
Rating
good 8.2
+ Friendliness of the driver
- There is nothing to say
Anonymous
2015-09-01 15:25
Rating
very good 9
+ The best was a a driver who speaks my language
Anonymous
2015-06-10 07:25
Rating
excellent 10
+ Friendly driver, on time, comfortable journey and delivered to the door, can't fault it.
- All good
Anonymous
2015-05-25 10:00
Rating
very good 9.1
+ Easy to book, sensible price, driver on time with names clearly displayed for us and got us quickly to the hotel
- The journey was a little fast in places
Anonymous
2015-05-22 09:35
Rating
good 7.8
+ One driver was half an hour early. Other van was brand new.
- Second driver drove very fast and dropped us off not at our terminal at the airport because he had an other fare.
Anonymous
2015-05-10 14:30
Rating
acceptable 5
+ The pick up on the airport was OK
- The pick up in the city was more than 40 minutes late.
Anonymous
2015-03-27 12:00
Rating
excellent 9.8
+ ease and value for money
Anonymous
2015-03-22 09:50