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See all reviews: Belgium

Score from 340 review: 8.6
Rating
very good 8.9
+ Very good value and the driver was excellent.
Anonymous
2019-04-12 22:05
Rating
good 7.9
+ Right on time with a well behaved driver
- Prices could be lower
Anonymous
2018-01-29 12:40
Rating
acceptable 4.2
+ The driver never showed up nor attempted to contact me. The lady from the customer service (I called the UK number I had) was very helpful, thanks to her I easily found the meeting point (TUI travel agency), because there was nobody at the arrivals door. She was very polite and tried to call the driver but to no avail, he did not answer or return her calls. I did not have drivers contact details so I was unable to do so myself.
- My flight to Charleroi arrived at 23:20 instead of 22:45. I waited for the driver until after midnight to no avail. There was no alternative shared taxis available (and the ones I found on the internet had a policy of not accepting any last minute offers) and calling a normal taxi would reportedly cost around 150 EUR so I was forced to book a hotel by the airport in order to proceed to Brussels in the early morning, after transport could be arranged. That included waste of time looking for other connections with Brussels and walking 20 minutes with a bag at night under heavy rain (i.e. last 19 of which soaking wet). Driver lacked responsibility to warn me that he was not going to make it despite my mobile number and email address clearly stated with my order. I paid for the hotel due to their disrespect but Fox transfer couldn't care less...
Anonymous
2017-12-17 22:45
Rating
excellent 9.9
+ The driver give us some informations about the places we were passing through.
Anonymous
2017-11-01 12:25
Rating
good 7.9
+ The puncuality of the driver and the condition of the car.
Anonymous
2017-09-29 12:45
Rating
very good 8.5
+ Muy buenas experiencias, tanto en el traslado de Zaventem a Bruselas como de Bruselas a Charleroi. Los conductores encantadores y muy agradables, hablaban muy bien español. Totalmente recomendable!!!
Anonymous
2017-05-18 13:30
Rating
very good 8.7
+ Prompt service and friendly driver.
- Nothing
Anonymous
2017-02-26 16:40
Rating
very good 9.1
+ On time and driver very friendly and helpful.
- Nothing
Anonymous
2017-02-23 13:30
Rating
very good 8.6
+ The driver was pleasant and courteous and the vehicle in very good condition.
Anonymous
2017-01-02 21:20
Rating
good 8.2
+ The driver was pleasant and courteous and the vehicle was in a good condition.
Anonymous
2016-12-30 08:20
Rating
excellent 9.8
+ The driver did everything in his powers to drive us the fastest hecould. He helped us carry the luggage, opened the door and even tied my friends shoe laces
Anonymous
2016-12-29 18:45
Rating
very good 9.2
+ The I pod sign. It was easy to find. We took a picture with it.
- At first we did not find the man. He stood next to a cafe . He said it's written in the voucher, but it's not... Anyway, I'd recommend standing right next to the exit.
Anonymous
2016-12-25 20:35
Rating
very good 9.4
+ The driver was on time! He was very halpful with everything. I do hope that l'll have the same service on the way to the airport!
Anonymous
2016-10-13 10:00
Rating
excellent 10
+ professionalism punctuality courtesy
- Can't think of anything
Anonymous
2016-06-19 09:00
Rating
excellent 9.6
+ Absolutely everything. I found you via a google search and I was very unsure about using a car service that I didn't know much about. However, everything went so smoothly, the driver was waiting for me as soon as I left the terminal and the ride home was fantastic. Really impressed, I am recommending to all my friends.
- Nothing
Anonymous
2016-03-20 21:30
Rating
very good 8.5
+ Door to door service, good price-value ratio when compared with other shared or private transfer companies
- The driver was a bit late due to problems with the vehicle. While it was not a problem as he called me to let me know shortly after the agreed pick-up time, as there was no phone number given for Belgium on the booking confirmation, I had difficulties contacting you myself to find out why he is not there yet.
Anonymous
2016-01-30 08:20
Rating
acceptable 7.4
+ The driver was excellent
- We have had a problem for the rdv (crowded traffic in Ghent)
Anonymous
2016-01-29 18:30
Rating
excellent 10
+ trasporto aeroporto appartamento ed appartamento aeroporto
Anonymous
2015-12-13 06:30
Rating
excellent 9.6
+ Friendly driver. Mainly chose this service because I could use Paypal.
- There are bad reviews online so I was apprehensive about booking. I think it should be cheaper. When booking online you see the price quoted without the 5Euro booking fee until the very end. The total final amount should show earlier in the booking process.
Anonymous
2015-10-23 08:45
Rating
very good 9
+ How easily everything went
Anonymous
2015-10-09 07:30
Rating
very good 9
+ The phone call I received immediately after landing
- Nothing
Anonymous
2015-09-21 13:15
Rating
excellent 9.6
+ Price and punctuality
- In the past, drivers did not respect the speed limits but now they do it!
Anonymous
2015-07-18 10:00
Rating
excellent 10
+ Driver arrived even earlier. Very polite. Minibus in perfect condition. Really great service
Anonymous
2015-07-16 17:20
Rating
excellent 10
+ Punctuality and safe drive
- none!!
Anonymous
2015-07-02 18:20
Rating
good 8.4
+ The drive was comfortable.
- It's expensive a little bit. If the price is around 70-80%, it's very nice.
Anonymous
2015-06-24 07:15
Rating
excellent 9.8
+ service orientated drivers, we participated at Waterloo and the road system was changed. No problem at all With flexible drivers!
Anonymous
2015-06-17 10:05
Rating
excellent 9.6
+ The text message before pick-up, the friendliness of the driver and punctuality.
Anonymous
2015-06-12 17:00
Rating
excellent 10
+ Driver very polite and educate !
Anonymous
2015-05-23 10:50
Rating
acceptable 6.7
+ Punctual. And we certainly moved at speed on the journey back to Brussels.
- Drivers, on both journeys, unsmiling and brusque. Cars uncomfortable. Gave up trying to fasten seatbelt on the way out and there was some large hard plastic cover of something rattling about under our feet on the way to Brussels. I'll take the train next time.
Anonymous
2015-03-15 19:15
Rating
excellent 9.7
+ The driver was very professional, punctual, friendly, helpful. He called me in advance and confirmed his presence at the airport.
- Nil.
Anonymous
2015-01-04 13:15
Rating
acceptable 5.5
+ The driver who picked me up from my hotel and transferred me to the airport was excellent, on time and courteous.
- The driver who picked me up from the airport was 30 minutes late. I tried ringing the numbers given to only hear a recorded voice. The driver eventually showed with no explanation or apology
Anonymous
2014-09-29 11:05
Rating
excellent 9.5
+ Drivers on both occasions punctual giving us plenty of time for flights, and very helpful.
Anonymous
2014-09-27 15:20
Rating
excellent 10
+ Punctuality of driver. Driver was very helpful with bags and the whole experience was hassle free. I would recommend Fox Transfer to anyone.
- nothing
Anonymous
2014-09-22 20:40
Rating
excellent 10
+ Punctuality and friendliness of driver.
- n/a
Anonymous
2014-09-19 12:45
Rating
good 8
+ Punctuality and comfort ...
- Nothing. The service was very good and met our expectation.
Anonymous
2014-07-12 13:15
Rating
very good 8.8
+ Punctuality and reasonable prices, comfortable airport-house/house-airport service.
- Drivers does not speak any English - but they are really helpful and nice.
Anonymous
2014-06-07 22:45
Rating
excellent 10
+ I was met at the Airport gate by an easy to read notice of my name, a smile, and a welcome - very pleasant experience. Then the driver insisted on helping me with luggage to te car which was not far away. Driver had the address in his GPS and drove there in good time - good driver very considerate and he then helped me unload when we arrived at destination. Overall a premier service - excellent - thank you for the experience, will use the service again and recommend to friends.
- The service was excellent
Anonymous
2014-05-30 16:35
Rating
very good 8.8
+ I had to change my pick up time and date to accomodate airline delays. Fox Transfer was very flexible in allowing me to do this and the ability to do it online is very helpfull
Anonymous
2014-05-15 08:30
Rating
excellent 9.6
+ On time, proffesional and effective service
Anonymous
2014-03-16 14:45
Rating
excellent 10
+ On time. As agreed and according to our booking. Very good:-)
Anonymous
2014-03-14 11:30
Rating
excellent 9.8
+ It's very easy to book online. The driver was on time, helped me with my luggage and very courteous.
Anonymous
2013-11-20 12:35
Rating
good 8
+ i lost my phone in the car and the driver searched the hole car until he found it.
- He was a bit late but it was no worries
Anonymous
2013-11-04 17:20
Rating
acceptable 5.8
+ The Driver was on time and actually helped with the bags, carrying the heaviest one out to the car.
- The vehicle was a large van, and not nearly as comfortable as a car would have been. The van was drafty and loud, as vans typically are.
Anonymous
2013-10-28 12:40
Rating
acceptable 6.2
+ I did not like the van sitting in the mide row the back of the front seat was like a wall
- The vehicle
Anonymous
2013-10-24 18:59
Rating
very good 8.7
+ Other than the unexpected payment method from your side, the service was fine.
- On the day we took your service, we were charged on our credit card even tho we chose to pay in cash on the spot. This was a big disappointment for me.
Anonymous
2013-09-27 19:05
Rating
good 8
+ the punctuality of the drivers was excellent. Bang on time.
- the pricing was expensive especially for such a large party
Anonymous
2013-09-22 19:25
Rating
good 8.1
+ Easy to book and the drivers arrived exactly on time.
- It was quite expensive especially for a big group.
Anonymous
2013-09-20 09:00
Rating
excellent 10
+ Punctuality and reliablity
Anonymous
2013-08-29 21:45
Rating
excellent 9.7
+ On time pick up time and quick travel time
Anonymous
2013-08-18 11:00
Rating
good 8.2
+ easy to book and puntuality
- Drivers don't respect the speed limits!!!!!! They drive TOO FAST
Anonymous
2013-08-03 06:15