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See all reviews: Moscow Domodedovo Airport (DME) - Москва Домодедово Aэропорт

Rating
acceptable 4.6
+ 
- We were supposed to be picked up by your private transfer to the airport in Moscow yesterday (May 6th 2018) as shown in the confirmation below. When the time came the driver didn't show up! We called him right away from the Hotel reception office and were told by him that the reservation was made for a day earlier (May 5th 2018). This is clearly not the case as shown again in the confirmation below. As a result, and in order not to miss our flight, we had to order a regular taxi by the meter, which clearly costed us more than what we prepaid you for the transfer which was never supplied. We are attaching the taxi receipt in a file. Please note our disappointment and kindly refund us what we prepaid you for the failed service and also transfer to us the extra costs we had for having to order a taxi (we paid the taxi 2,664 rubles which is roughly 44 u.s.$). and above all, you still haven't answered my complaint. Sincerely, Dr. Shai Sholovitz MD Phone- 972-54-5552436 Email- medici@netvision.net.il P.O.Box 483, Givatayim 5310401 Israel
Anonymous
2018-05-06 22:00
Rating
excellent 9.6
+ 
Anonymous
2017-10-19 10:00