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See all reviews: London Heathrow Airport (LHR)

Score from 126 review: 8.8
Rating
very good 9
+ A szolgáltatás pontos, korrekt volt, nem találok semmi javitani valót.
Anonymous
2015-04-08 14:50
Rating
excellent 9.6
+ 
Anonymous
2017-12-12 18:20
Rating
excellent 10
+ x
- x
Anonymous
2016-04-18 09:15
Rating
good 7.9
+ 
Anonymous
2016-04-03 14:55
Rating
excellent 9.6
+ 
Anonymous
2014-09-17 09:20
Rating
excellent 9.6
+ 
Anonymous
2014-09-11 17:40
Rating
good 8.2
+ 
Anonymous
2013-11-28 10:00
Rating
good 8.1
+ Price, quality of vehicle
- Loved our transfer to the cruise terminal. Transfer to airport did not go smoothly. We waited fir half an hour at cruise terminal, no sight of driver. Called Fox, then driver called and says he could not figure out where we were. My husband ended up searching on terminal property for 15 minutes before finding him. He did not seem to know where taxis go for pickup. He never greeted us, was silent the entire hour and a half ride to the airport which was uncomfortable . Loved our previous driver. Did not like this rude silent driver
Anonymous
2019-08-11 12:15
Rating
excellent 9.7
+ Courtesy and warmth of the driver . Had great conversation the whole time.
- We had to wait about 20 minutes for driver
Anonymous
2019-08-04 09:00
Rating
acceptable 4.1
+ El servicio no fue realizado. ni a la ida ni a la vuelta
- 1.- Se informó que se retrasaría 20 minutos- no llegó nunca al hotel. 2.- No se presentó en el Hotel a buscarnos nos llamó una persona indicando donde estaba el vehículo para que 6 personas com maletas fuesemos hasta donde estaba. 3. Las indicaciones del lugar fueron confusas y no encontramos el vehículo por lo que y dada la más de 1 hora de retraso, decidimos coger otro medio de trasporte hasta el aeropuerto. 4. Consecuencia es que perdimos el vuelo por culpa de ustedes, 5. Nos ha ocasionado unos gastos adicionales de mas de 1000 GBP y más de 14 horas de retraso en llegar a casa (un día después) 6. El teléfono de españa para reclamaciones no esta disponible en nuestro idioma. 7. A la ida tampoco vinieron a recogerme y no solucionaron el tema , me costó coger un taxi que me supuso un desembolso de 103, 60€ 6. He contratado con ustedes en otras ciudades de Europa y nunca había tenido problemas, excepto en Londres. por ello, creo que su subcontrato en esta capital es NEFASTO, UN DESASTRE, que nunca más voy a utilizar.
Anonymous
2019-06-23 17:25
Rating
excellent 10
+ Punctuality and accurate updates. Excellent driver.
Anonymous
2019-02-06 11:45
Rating
excellent 10
+ Punctuality and regular updates from the driver
Anonymous
2019-02-04 21:15
Rating
excellent 10
+ מאחר והשתמשתי בשירות של פוקס מספר פעמים בעבר העה ברור לי שלא תהיה שום בעיה.אכן הגיע נהג אדיב עזר לנו עםהמזוודות במהלך הנסיעה נתן לנו מידע על משך הנסיעה מזג האוויר ובכלל היתה שיחה נעימה.הרכב היה מרווח ונקי.באמת תענוג.אמשיך להזמין את השירות שלהם
- הערה קטנה.אם ניתן לקבל למייל הודעה 24 שעות לפני שאוספים מהמלון לשדה התעופה שאכן ההסעה תגיע כפי שסוכם זה יהיה מצויין
Anonymous
2019-01-16 12:40
Rating
excellent 9.8
+ It’s amazing and by the time
- Nothing
Anonymous
2018-08-02 16:55
Rating
good 7.8
+ I apreciated not having to pay in acvance.
- We had to call to locate our driver.
Anonymous
2018-05-24 09:05
Rating
excellent 10
+ Reliable service. Very professional.Punctual. Polite.
Anonymous
2017-11-02 15:30
Rating
very good 8.7
+ Vor der Zeit da, sehr zuverlässig.
Anonymous
2017-11-01 13:05
Rating
good 8.3
+ Die Zuverlässigkeit.
Anonymous
2017-10-28 21:10
Rating
excellent 9.9
+ Puntualità e cortesia
- Nessun aspetto negativo
Anonymous
2017-08-23 19:10
Rating
excellent 10
+ driver on time; car clean, modern and speacious; driver ability to avoid hold up on motorway; easy and problem-free transfer; excellent
Anonymous
2017-08-13 14:05
Rating
excellent 10
+ Friendliness, helpfulness of the driver
- nothing
Anonymous
2017-07-28 14:10
Rating
very good 8.6
+ ON TIME, CASH ON DELIVERY SPACIOUS & CLEAN VEHICLES
- pricing could be better
Anonymous
2017-06-26 21:30
Rating
excellent 9.8
+ Punctuality - in time, friendly - perfect
Anonymous
2017-06-20 15:20
Rating
very good 9.4
+ Die Pünktlichkeit. Die Flexibilität des Fahrers, d.h. wegen einer gesonderten Passkontrolle wartete der Fahrer ruhig und geduldig auf das fehlende Familienmitglied und wir mussten lediglich die zusätzlichen Parkgebühren (3€) zahlen. Ein herzliches Dankeschön. Bei unserer nächsten Städtereise werden wir wieder Foxtransfer buchen.
Anonymous
2017-04-11 17:10
Rating
very good 9.1
+ L'autista del ritorno è stato estremamente gentile, mi ha offerto una bottiglietta d'acqua ed è arrivato anche in leggero anticipo.
- Nel viaggio di andata, l'autista non era presente. Ho dovuto chiamare al numero Italiano pensando mi venisse risposto in Italiano. Invece mi è stato risposto in Inglese. Comunque l'autista è stato trovato e definito il punto di incontro. Successivamente, con l'autista si è chiarito che io avevo come pick time 13.40h mentre lui aveva 14.20. Suggerisco di indicare chiaramente nelle ricevute il pick time
Anonymous
2017-03-30 18:00
Rating
excellent 9.7
+ The high professional skills of the driver and the high quality of the car
- Nothing
Anonymous
2017-01-27 13:40
Rating
excellent 9.7
+ Nothing to say. It was excellent
- Absolutely nothing
Anonymous
2017-01-25 12:40
Rating
very good 9.1
+ Пунктуальность
Anonymous
2016-11-18 15:45
Rating
excellent 10
+ punctuality. Friendly drivers. trustworthy. fulfil the requested needs, especially with older passengers.
Anonymous
2016-08-22 15:15
Rating
very good 9.2
+ Pünktlichkeit, Freundlichkeit
Anonymous
2016-08-16 08:20
Rating
excellent 9.8
+ Punctuality and patience of driver to wait until all post arrival airport procedures were concluded
- Lack of GPS in the vehicle, hence slight difficulty in locating hotel
Anonymous
2016-02-07 05:00
Rating
excellent 10
+ On time and nice vehicle, driver was wonderful, friendly
Anonymous
2015-12-23 12:00
Rating
very good 8.9
+ Everything was above our expectations
- Nothing to dislike
Anonymous
2015-11-08 11:25
Rating
acceptable 6.9
+ Сервис работает :)
- К сожалению, в 3-х случаях, из 5 поездок (Лондон, Эпсом, Хитроу), машина опаздывала на 5-10 мин. Звонки и СМСки с предупреждением не поступали. Приходилось нервничать...
Anonymous
2015-10-29 06:55
Rating
acceptable 7.3
+ Das ankommen am Flughafen war gut organisiert Die Fahrt war rühig und angenehm Die Rückfahrt habe ich nicht den Verkehr um London mit eingeplant und ich wurde etwas nervös ob ich meinen Flieger noch bekomme. Aber es hat alles noch geklappt.
- Die Autos könnten etwas komfortabler sein nächstes Mal eine Stufe höher.
Anonymous
2015-09-12 18:40
Rating
acceptable 6.8
+ Rien ne m`a impressionne, tout etait correct.
- Je suis en fauteuil roulant et je ne peux pas me mettre debout, les voitures (aller-retour) etaient trop hautes pour que je puisse faire le transfert fauteuil roulant-siege de voiture moi-meme, les chauffeurs ont du me porter. Le chauffeur du retour nous a laisse ma fille de 11ans et moi devant la porte du terminal de l`aeroport, c`est elle qui a porte les valises jusqu`a l`entree, seule, je n`aurais pas pu.
Anonymous
2015-08-07 19:35
Rating
excellent 10
+ Ease of booking. Ability to pay driver or pre-pay on booking. Simple, stress-free journey, door-to-door.
Anonymous
2015-07-12 12:55
Rating
excellent 10
+ La ponctualité et la rapidité.
- Rien
Anonymous
2015-06-14 12:10
Rating
very good 9
+ Driver was very polite,
- Nothing. Everything was ok.
Anonymous
2015-06-13 11:20
Rating
very good 9.4
+ Todo fenomenal, puntualidad y seriedad
- nada
Anonymous
2015-06-07 15:30
Rating
excellent 9.7
+ DRiver was very polite.
- Everything was ok.
Anonymous
2015-06-07 15:10
Rating
excellent 10
+ Ponctualité et rapidité
Anonymous
2015-06-07 13:45
Rating
excellent 9.6
+ Todo estupendo, puntualidad y seriedad. Profesional
Anonymous
2015-06-04 13:25
Rating
good 8.2
+  Facilidade no acesso.
-  Nada me desagradou
Anonymous
2015-05-27 07:20
Rating
acceptable 6.4
+ la puntualidad en el servicio de llegada 21 mayo Heatrow-Southampton
- La enorme impuntualidad en el traslado de regreso 02 mayo Southampon-Heatrow. Y los problemas telefonicos para resolverlo
Anonymous
2015-05-21 10:30
Rating
excellent 10
+ Punctuality Reliability
Anonymous
2014-11-08 06:40
Rating
acceptable 6.1
+ Nothing. It was a normal service.
- Everything was all right.
Anonymous
2014-10-21 21:15
Rating
good 8
+ Site internet, très facile à utiliser. J'ai apprécié de pouvoir payer sur place et non pas à l'avance. Malgré le retard de l'avion, le chauffeur nous attendait à l'aéroport.
- Il faisait très chaud dans la voiture, pas de climatisation. Le chaffeur n'était pas très causant.
Anonymous
2014-07-18 13:40
Rating
good 7.9
+ No prior payment requested. Driver made contact as we progressed to baggage reclaim, thus giving reassurance. Driver did all he could to perform his duties how we wished, very obliging.
- Nothing
Anonymous
2014-07-17 13:05
Rating
good 8
+ Helpful and cooperative driver
Anonymous
2014-07-16 20:05